The staff were amazing, welcoming, and helpful. Excellent location and free pickup service. Very clean and traditional Japanese accommodation. Delicious and plentiful breakfast. Incredible meals cooked by the owners. Personalized service and attention. Son of the owner spoke excellent English and provided local information. Shuttle to slopes and main bus stop. Hot springs fed Japanese style bathing facility.

Can't fault anything about it.

The staff at this hotel were absolutely amazing. They were so welcoming and helpful throughout our stay. They really went above and beyond to make sure we had a great experience. The location of the hotel was excellent. It was in a quiet area with beautiful surroundings. We loved being able to escape the hustle and bustle of the city and enjoy the peacefulness of the countryside.- Another advantage we enjoyed was the free pickup service provided by the hotel. This made it very convenient for us to travel to and from the hotel without any hassle.

The facilities at the hotel were a bit dated. While it did add to the charm of a family-run hotel, I would have preferred more modern amenities.

We had a great Easter break at a charming Japanese hotel with tasty local dishes and accommodating staff. We enjoyed a personalized service and attention that you do not get in larger hotels, and even received local information from the English speaking staff member. the hotel also offered a shuttle service to the nearest slopes, which was very convenient, and the hot springs fed Japanese style bathing facility was a lovely touch.